Legal Notice

Welcome to Wright London

Here you’ll find important policy information regarding your order and privacy. We believe in transparency and aim to provide clear, accurate, and easy-to-understand information.

TERMS AND CONDITIONS

Our Terms and Conditions outline important information about your rights and obligations when placing an order with us. These conditions apply to all purchases made through our website.

Read the full Terms and Conditions: Terms and Conditions

RETURN POLICY

At Wright London, we want you to be satisfied with your purchase. If you’re not entirely happy, you may request a return under the conditions below:

Returns are accepted within 30 days of receiving your order
Items must be unused and in original condition
Returns are processed after approval by our support team. Once approved, you will receive return instructions along with the appropriate return address

Read the full Return Policy: Return Policy

PRIVACY POLICY

Your privacy matters to us. Our Privacy Policy explains what data we collect, how it’s used, and how it’s protected in accordance with applicable United Kingdom data protection laws.

Read the full Privacy Policy: Privacy Policy

SHIPPING POLICY

Shipping costs:
Free shipping within the United Kingdom

Processing & shipping time:
Orders are processed within 1–2 business days
Estimated in-transit time is 5–9 business days
Estimated total delivery time is 6–11 business days

Tracking:
A tracking number is sent by email once your order ships

Read the full Shipping Policy: Shipping Policy

PAYMENT METHODS

We offer secure and reliable payment options for a smooth checkout experience.

Accepted payment methods:

Credit / debit cards:
Major credit and debit cards

Express checkout / wallets:
Apple Pay, Google Pay

All payments are protected by SSL encryption and comply with international security standards.

Currency:
All payments are processed in GBP (British Pound Sterling)

If you experience any payment issues, please check your details, contact your bank, or reach out to our support team.

Read the full Payment Policy: Payment Methods

CONTACT INFORMATION

Preferred contact method:
You can reach us best via email or through our contact form. We aim to respond within 24 hours.

Email:
support@wright-london.com

Phone:
+44 7537 127554

CUSTOMER SERVICE HOURS

(London Time – GMT +0)

Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM