FAQ
ORDERS & SHIPPING
We currently ship exclusively within the United Kingdom.
We offer Free Standard Shipping on all U.K. orders.
- Orders are processed within 1–2 business days.
- Estimated in-transit time is 5–9 business days.
- Estimated total delivery time is 6–11 business days.
Yes. Once your order ships, you’ll receive a confirmation email with your tracking number.
RETURNS & REFUNDS
Yes. Returns are accepted within 30 days of delivery on eligible items.
Please contact us before returning any item. Once approved, you’ll receive return instructions and the appropriate return address.
Return shipping costs are the customer’s responsibility, unless the item is defective or incorrect.
Refunds are processed within 5 business days after the returned item is received and inspected.
PAYMENTS
We accept major credit and debit cards, and express checkout options including Apple Pay, Google Pay.
All payments are processed in GBP.
SUPPORT
Email:
support@wright-london.com
Phone:
+44 7537 127554